PAHC - Properties - Resident Services Program

Creating housing opportunities to build
a stronger, more diverse community.

Resident Services Program

Program Mission and Philosophy

The Resident Services Program seeks to foster community connections, facilitate access to resources, and provide opportunities for personal goal achievement for residents of PAHC's housing communities.

The Resident Services Programs offers:

Referrals and applications for community resources
Onsite educational classes and workshops for children, parents, adults and seniors, as well as after-school programs for youth
One-on-one confidential supportive listening and case work when appropriate
Events and activities that build community and strengthen community ties

The Resident Services Program enhances the ability of our residents to pursue goals, maintain stable housing, overcome barriers to success, achieve self-sufficiency, and improve overall quality of life. Through supportive services we help seniors live independently for as long as possible. We promote healthy families by ensuring that parents are aware of available support and youth have positive role models. Onsite services make it possible for disabled residents to live autonomously and with dignity.

Living in service-enriched affordable housing provides peace of mind from knowing that there is a safe and secure place to call home. Stability and peace of mind leads to greater success in the workplace and at school. By encouraging community understanding and connections, the Resident Services Program helps create stable families, connected neighbors, engaged lives, and bright futures.

The Resident Services Division has grown to be an integral part of the general PAHC mission, currently employing four Service Coordinators: two part-time SRO Service Coordinators at Alma Place and the Barker Hotel, One full-time Senior Service Coordinator and one full-time Family Service Coordinator. The Family Service Coordinator also serves as the Director of Resident Services. Various part-time interns, teachers and part-time or temporary employees and contractors assist in the delivery of services.

Service Coordinators meet with residents one-on-one on a consistent basis to address individual needs related to household stability and self-sufficiency. Through partnerships with local service providers, a substantial part of the services program also includes educational workshops and programs. The resident services team consistently seeks new opportunities to expand and improves services.

Examples of Current Services provided:

Health and wellness workshops (diabetes, nutrition, stroke, vision and foot care).
Exercise classes for seniors provided by Stanford Hospital's Partners in Caring.
Monthly parenting workshops facilitated by the children's Health Council.
Financial literacy workshops (budgeting and the importance of savings).
Community building events and holiday celebrations.
English as a Second Language classes taught by a volunteer.
Workforce development on computer skills, resume writing and job readiness.
After-school and summer youth programs that reinforce character development and life skills, including partnerships with the Boy Scouts and the YMCA
Monthly newsletters containing information about community programs, services and activities.

For more information about the Resident Services Program, contact the Family Services Coordinator.

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